Everything you’d ask before your next fire.
Don’t see your question? Email us at info@mysticalfire.com and a human writes back.
Using Mystical Fire
How do I use a Mystical Fire packet?
Toss all three unopened packets into a wood-burning fire that's already lit and burning hot, spread out across the bed (not stacked). Don't open or tear the foil. The packets melt in the flame and the colors begin within a minute.
How long does the color show last?
About 45 to 60 minutes when you use all three packets spread across a healthy wood fire. Fewer packets give you a shorter show, concentrated where they land. Mystical Fire PLUS holds the color closer to the full hour and rotates through a wider spectrum, including deep emerald and electric violet.
What kinds of fires does it work in?
Anything that burns solid wood: bonfires, outdoor fire pits, chimineas, indoor wood fireplaces and wood stoves. It works in gas-assist fires that also contain real wood logs, but it does not work in gas-only fires, propane fire tables or grills.
Why is the color only showing up in one spot?
The color burn happens around each packet. If you tossed them all into the same spot, you'll get color in one zone for a while. Always spread the three packets across the bed of the fire where the flames are hottest, so you get color end-to-end for 45 to 60 minutes.
Safety
Can I cook food over the fire while a packet is burning?
No. Do not cook food (including s'mores, marshmallows, hot dogs or anything else) while a Mystical Fire packet is burning or while the colored flames are still visible. Wait until the color show is fully over before you cook.
Is Mystical Fire safe for kids and pets nearby?
Yes when used as directed and supervised the same way you'd supervise any open fire. Don't let children or pets handle the packets. The packet is sealed and burns inside the fire. Keep everyone the normal safe distance from the flames.
What's inside the packet?
A blend of copper compounds (the same family of chemistry behind blue-green fireworks) sealed inside a foil and PVC wrapper that melts in the flame. The packet is rated harmful if swallowed. Keep it sealed until it goes into the fire.
Shipping & Orders
Is shipping really free?
Yes. Every U.S. order ships free, no minimum. Most orders leave our warehouse within 1 business day and arrive within 3 to 6 business days.
Do you ship internationally?
Yes. International shipping is calculated at checkout and typically arrives in 7 to 21 business days. Duties, taxes and import fees are the buyer's responsibility and are collected by the carrier before delivery.
What's your return policy?
Unopened packs can be returned within 30 days of delivery for a full refund. For damaged or missing items, email info@mysticalfire.com with your order number and a photo and we'll make it right.
Creators
How does the creator program work?
We send you a free 25-pack of Mystical Fire PLUS in exchange for one video featuring the product. After that, you can join the affiliate program and earn commission on every sale that comes through your link or code.
Who is the creator program for?
Anyone with an active audience on TikTok, Instagram or YouTube who fits the outdoor, lifestyle, family or 'satisfying content' niches. No follower minimum. Quality of content matters more than headcount.